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Everything you owe your club is shown in one place: the To pay panel on Bookings. From there you can pay it all in one go, or find the details to pay by hand.

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See what you owe

Open Bookings. The To pay panel sits beside your bookings, or above them on a phone. It shows:
  • the total you owe across every booking
  • when the next payment is due, or that some is past due
  • any credit the club owes you, which is taken off your next booking automatically
With nothing owed it says £0.00, “Nothing to pay”. Each booking also says what is left to pay on it.
The To pay panel at 375px with £327.00 owed and the Pay £327.00 by card button
A payment is overdue from the day after its due date. On the due date itself you can still pay on time.

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Pay everything online

If your club takes card or Tax-Free Childcare online, the panel shows a button for the whole amount. You always pay everything you owe at once, never one booking at a time.

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By card

1

Press Pay by card

Press Pay £X by card. The card form opens in the panel’s place.
2

Enter your card and pay

Press Pay £X. To stop, press Not now and the panel comes back as it was.
3

Done

The panel says the amount was paid, for example “£286.00 paid by card. Thank you — we have emailed you a receipt.” Every booking now shows paid.

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From Tax-Free Childcare

Press Pay £X from Tax-Free Childcare. If you have not connected to HMRC yet, you are asked for each child’s reference first, then to Connect to HMRC and Link each child’s account. See Paying with Tax-Free Childcare. The money comes from each child’s account for that child’s places.
If any child’s account cannot cover their share of the whole amount, nothing is taken from any account. The panel says how much is ready to spend and offers card instead. Money paid into a childcare account can take a few days to clear.

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After you pay

You are emailed Payment received from the club. It shows how much you paid, how, and which bookings it paid for. It also says either that you have nothing more to pay, or what is still owed.

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Pay by hand

Open How to pay, or Other ways to pay beside a card button. You will see the ways your club takes, with the details for each:
  • Bank transfer: the club’s bank details and the reference to quote
  • Tax-Free Childcare: how to find the club in your childcare account, and your child’s reference
  • Childcare vouchers: the club’s details with your voucher scheme
With one booking owing, the reference to quote is that booking’s. With several, follow what your club says about which reference to use.
How to pay unfolded at 375px, showing the club's bank details and how to pay from Tax-Free Childcare
A payment you make by hand shows on your bookings once the club has recorded it.

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If bookings are paused

Some clubs pause new bookings while a payment is overdue. You will see Bookings are paused with the amount and See how to pay. Your existing places are not affected. You can book again as soon as the overdue amount is paid.

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If a card payment is still confirming

If the panel says “We are confirming your card payment”, the payment has not failed. Check back before paying again. You will only ever be charged once.