How to tell if a trial is offered
On the programme’s page, the Price box says what a trial costs under the main price, for example “Trial session: free” or “Trial session: £8.00”. If you see nothing about a trial, the club does not offer one for this programme.Book a trial
1
Choose Try one session
Under Book the whole block, or try one session first?, choose Try one session for the child who is trying it.
2
Tap the date you want
Tap one date on the grid. To change your mind, tap another date and the trial moves there.
3
Press Book
The trial goes in your basket marked Trial session. If it is free, the basket says “There is nothing to pay. Confirm to book.”
A trial is never discounted, and it does not count towards sibling or “more sessions” discounts. Promo codes do not apply to it.
After the trial
If your child was signed in at their trial, you get one email that evening asking how they got on, with the rest of the block and its price. The link opens the programme with every date still on sale ready to book. Press Book to hold them. When you book the block, the trial date is left out, since your child already has it. You pay only for the dates still on sale.If you cannot make the trial date
A trial cannot be moved to another date. Cancel it in time, using your club’s cancellation rule, then book a different date. See Cancelling. Your child can have another trial if:- the trial was cancelled before it took place, or
- your child was marked absent on the day.