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Bookings is the list you work from day to day when chasing money or answering “what did they book?”. It shows every booking, newest first, with its reference, the parent, what it costs and what is still owed.
Staff and Managers can both open Bookings. Some actions on a booking are for Managers only, as listed below.

What each booking shows

  • The reference, the parent, the total and what is owed.
  • Who is going to what: each child paired with each programme, and how many places that is — “Kofi Okafor · Breakfast Club · 2 places”. A child’s rows stay together, and brothers and sisters on one booking are grouped child by child.
  • Its payment status: Paid, Part paid, Unpaid or Overdue, in words as well as colour.
  • The due date while anything is still owed. A paid booking shows when it was booked instead.
A booking where every place was cancelled lists no children or programmes, because nobody is booked on anything. Press the parent’s name to open their record on its Bookings tab, to see everything else they have booked and what they owe in all.
The bookings list with a booking card showing child and programme pairings, the status highlighted

Find a booking

Search by a child’s name, a parent’s name or a booking reference in Child, parent or reference. Then narrow the list with the filters: All the filters apply together, so you can find Monday’s bookings that are also unpaid. Clear filters removes them all, including the date.
When a parent rings to say “change Monday to Tuesday”, they rarely know the reference. Pick Monday under Sessions on, and the bookings with a place that day appear, each naming who is in.
A cancelled booking that still shows a balance is never counted as overdue: cancelling re-works the total from the places left, so it owes nothing.

Open a booking

Press a booking to see it in full: its Places, Payments, any Charges and Credit notes.

Actions on a booking

Press the ⋯ menu on a booking card. What you see depends on your role and the booking: See Cancelling and changing a booking, Charges and Credit and refunds.
With Xero or QuickBooks connected, payments are recorded in your accounting software and read back, so Record a payment does not appear. See What reaches your accounts.

When nothing shows

  • No bookings yet — nobody has booked. Bookings appear here as soon as families book, or when you book for a family.
  • Nothing matches these filters — press Clear filters to see everything again.