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Your terms and conditions are what parents accept when they register with your club: cancellations, payment, photos, collection, whatever parents need to agree to. ClubDock can write a starting point from your settings, and you edit it before publishing.
Only a Manager can change or publish the terms.

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Generate a starting point

1

Go to Settings → Terms

A new club’s page says “Not published yet”.
2

Press Generate a starting point

Answer a few questions, such as Photographs and Who can collect a child?, then press Generate.
3

Read and edit the draft

It’s written from your club’s real settings: your name and contact details, your cancellation policies, and how and when you take payment. It arrives in the editor unsaved, for you to read and change.
4

Publish

Press Publish. You don’t need to save first: it publishes what’s on screen.
Settings, Terms, with a generated draft in the editor and the draft notice above it

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What the generated terms say

  • Cancellations. Each cancellation policy is described by the programmes it covers, not its name: “After School Club, Breakfast Club: you may cancel up to 1 day before the session”. A cut-off of whole days reads in days, in the same words as your club page and the basket.
  • Money back. When a place is cancelled, the full amount comes back as account credit, applied to the next booking, and the club will arrange money back on request.
  • Changes. The version in front of a parent applies, and a new one is put to them to accept before they book again.
  • Your address. If your club has only a postcode or a town, the terms give your email and phone only.
Regenerate from settings writes a fresh draft after you change your settings. It replaces what’s in the editor, so ClubDock asks first.

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Edit and save a draft

Change anything in the editor. Once you do, the page says your changes are a draft, and that parents keep seeing the published version until you publish. Save draft keeps your changes. The draft notice stays until you publish, even if you come back the next day. To add a link, select the words and enter the address. “www.example.com” becomes https://www.example.com. Anything that isn’t a web address, an email address or a phone number is refused, so a link in your terms always goes somewhere.

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Publish a new version

Press Publish. ClubDock asks first: “Publish your terms?”. Every parent will be asked to accept the new version before they can book again. Existing bookings are not affected. Afterwards the version number moves on and the draft notice goes. Publish stays unavailable until you change something.
If you edit the terms and then change them back to the published wording, there’s nothing to publish. Republishing identical text would ask every family to accept again for no change.
You can’t publish empty terms. Write your terms, or generate a starting point, before you save or publish.

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What parents see

Parents are asked to accept your terms when they register. When you publish a new version, they’re asked to accept it before their next booking. See Registering and adding your children.